In todayās world of unlimited content, everyone is an āexpert.āBut not all expertise is created equal. In Your Next Five Moves, Patrick Bet-David introduces a powerful way to think about learning from others ā understanding where their knowledge comes from. I call it the TWA Framework: If you want to grow as a leader, entrepreneur,…
Getting the Incentives Right: The FedEx Case That Revolutionized Operations ā and What It Still Teaches Us Today Most organizations do not have a bad people problem. They have an incentive design problem. When incentives are misaligned, the smartest and most committed employees will still behave in ways that hurt the business ā not because…
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